Control Attestation Scoring through Smart Assessment

NirmalyaB · ‎04-11-2025

I have enabled Scoring on the Smart Assessment targetted to Controls. However, I am unable to see the aggregated scores on any attribute be it on the Control Attestation record or on the Controls record. Any insights into this would be great!

Vamsi Krishna K · ‎07-18-2025

Hi Nirmalaya,

Once Assessment is completed by Assessor, the scores will be calculated by ServiceNow based on the weights you have setup for questions when building the template.

This score will be stored in "Metric Instance(sn_smart_scoring_metric_instance)" table which can be leveraged by your flow to populate in required tables.

Please find below screenshot

Mark it helpful if it solved your query.

Thanks,

Vamsi

View solution in original post

Vanajan · 2 weeks ago

To my understanding, the scoring is captured in the sn_smart_scoring_metric_instance table. You will have to create automation flow where it takes the score and do the logic in the flow and update the target record.