Control Attestation
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04-13-2025 11:00 PM
Hi everyone. We are looking to retrigger attestations on already created controls. Is there a way to do that? Note that these controls have undergone attestations before. User tried to remove the entity type and selecting it again, but it didnt generate control as expected as the entity type they remove is the same as the one they are selecting again. Any help is appreciated.
Thank you.
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04-14-2025 04:37 PM
From the Control List view, choose the Controls you want to trigger the Attestation for.
From the Actions drop-down, choose Attest.
This should move the Control from Monitor state to the Attest State. This is based on my PDI. May need sn_grc.admin role to do this.
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04-20-2025 07:09 PM
does this work on controls that is in review and closed states?
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04-22-2025 08:58 AM
Hi! Yes, it's possible to retrigger attestations on already created controls in ServiceNow, even if they've already undergone previous attestations—but it depends on how your attestation process is designed and triggered
But, I don't think so, in order to answer the assessment again, the “Attest” ui action must be available, or return to Draft. check it out in your instance, i strongly believe that ui action is not available in the states Review and Closed
