How do I request ServciceNow ISAE 3402 certificate?
How do I request ServciceNow ISAE 3402 certificate?
Forum Posts
GRC Indicators real time examples
Please send me the real time examples for indicators
Resolved! "Security constraints prevent access to requested page"
I have published a report and added it to a dashboard with the role of "public" but i am still receiving an error "Security constraints prevent access to requested page". I added the role of ITIL to the report and my test user had ITIL, nogo.. So I...
Resolved! GRC Profiles and Profile Types
We have a very large client that we are currently doing a GRC implementation for and they are asking a ton of questions on Profiles and Profile Types. Does anyone have uses cases, best practices or documentation on this topic? Thanks
GRC Attestations - Response Output
We have been trying to figure out how to export or display Control Attestations for some time, and cannot figure it out. Currently, we have to go into an authority document, or policy statement we want to view all attestation responses for and we hav...
Resolved! How do you create and assign Issue Group Rules (GRC)
I can create an Issue Group Rule, but cannnot get them to apply to issues. The documentation provided does not cover assigning issues to groups. Has anyone successfully done this? If so, how? Thank you
When does a control gets retired?
Hi all,can you please provide me with scenarios where a control gets retired.i have referred to most of the docs and couldn't find any doc/text related to controls retirement .Thanks in Advance .
Risk Assessment Questionnaire Calculation
Hi there, I have implemented some risk assessment questionnaires based on my client requirements. However, once the questionnaire is filled and submitted, the score dis not affected in the scoring tab within the risk record. Is the scoring autom...
GRC implementation in ServiceNow
Hi All, We are in the process of implementing the GRC Module within ServiceNow. I would like to know the process and flow of GRC. If anyone already implemented GRC, please help me to understand the process. Thanks in advance.. Thanks & Regards, Sand...
Customize Permissions for Demand Workbench
Hello, Is it possible to change/modify the Roles required for a user to view/interact with the Demand workbench? As things currently stand the only way for a user to access the Demand Workbench is for them to have both the 'it_demand_manager' and ...
Resolved! What is the difference between Issues and Tasks?
Hello,I'm using the VRM application and I was wondering what is the difference between issues and tasks?They both have a workflow and are related to Vendor Risk Assessment.I can tell there is a 1-to-many relationship but that's about it.Could someone...
Resolved! What is the minimum set of roles that a user needs to create events and incidents from the Security Operations add-on for Splunk integration?
Hello everyone, I am setting up the Security Operations add-on for Splunk integration by following your documentation here:https://docs.servicenow.com/bundle/jakarta-security-management/page/product/secops-integration-splunk-addon/concept/setup-splu...
Difference between authoritative sources and authority documents ??
We imported the UCF(Unified Compliance Framework) a couple of years ago. We understand the procedure for UCF integration with ServiceNow has changed. Now we have 2 parallel list of auth documents( one from earlier and one from now) and do not know ho...
Resolved! User cant see Assessment
I have created an assessment, and linked it to Policy Statements, and created controls. The assessment is assigned a respondent in the control. When i impersonate the user, and go to My Assessments i get: Security constraints prevent access to reques...
Resolved! How to find an ACL for a field
He, we recently upgraded to Helsink and now we are unable to modify the Approval field in the CCR form. We get the below error.Error: "Security prevents writing to this field." How do I figure out what ACL is causing this so that I can modify this?...
