We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Customizing the “Assess” Button in Advanced Risk Assessment for Multi-Level Approvals

HarshC303096983
Tera Contributor

We are working with Advanced Risk Assessment (ARA) in IRM, and we have a two-level approval process configured for risks.

 

When we click the “Assess” button on a risk record, is there a way to add custom fields to capture or display the two levels of approvers on the dialog box that opens for the user to select the 2 groups manually? 

 

Has anyone implemented something similar? How did you configure or customize the Assess workflow to support multiple approvers?

0 REPLIES 0