Deleting group roles is not captured in update set

[hyperjam]

A group has some roles which need to be deleted. After editing the list and removing roles, i noticed that these deletions were not captured in update set.

Is it possible to move these changes to other instance within update set, or these needs to be done manually in other instance?

[Chuck Tomasi · Accepted solution]

Hi Anna,

While roles (sys_user_role) are captured in an update set, the application of them to users and groups is not. This is just 'transient customer data' to ServiceNow. It can be different from system to system, like dev or test data.

You will need to apply the same changes manually to the target systems.

Reference:

Using Update Sets - ServiceNow Wiki

[hyperjam]

Thank you for reply Chuck!

[Chuck Tomasi]

You are very welcome Anna. Thank you for participating in the community!