doubt about records scope

[Victor Monteale]

Hi everyone,

Q: Should records created for a BIA Analysis (such as timeframes, tier recoveries, impact categories, bia templates, etc) must be under BCM scopes (i.e. GRC: Business Impact, GRC: Business Continuity - Core, etc. ) or can they be in global scope?

OOB records are under these BCM scopes, but impersonating a BCM admin or any user related to BCM roles and creating records on the mentioned tables, after they create any of the mentioned type of records, I noticed that new records are under global scope.

It seems its not affecting BIA Analysis Creation, but is there any other trouble I'm not considering? 

Regards,

[SANDEEP DUTTA]

Hi @Victor Monteale ,

Records created for a BIA Analysis should be in BCM Scope.

When you say BCM admin or any user related to BCM roles creating records in Global svope what do you mean? Can you share some screenshots please.

[vijetagajjar]

Hi @Victor Monteale ,
Check the Application access setting for the table you have global scoped records. I would not expect to have this issue for ServiceNow application but it might explain the symptoms.

https://www.servicenow.com/community/developer-forum/records-in-tables-that-belong-to-a-scoped-appli...

Cheer,

VJ