Error Message: Cannot invoke "java.io.ByteArrayOutputStream.toByteArray()" because "pdfOS" is null

[ShitalB92986770]

HI Team,

While generating PDF in Plan in BCM, i am getting "Error: Unable to generate PDF attachment".

When i dig into the code level, i found that error is coming from -

 var pdfGenerationAPI = new sn_pdfgeneratorutils.PDFGenerationAPI();

var response = pdfGenerationAPI.convertToPDFWithHeaderFooter(

        params.htmlBody,

        params.targetTable,

        params.targetSysId,

        params.generatedPdfName,

        _getHeaderFooterInfo(params.htmlTemplateGr),

        params.htmlTemplateGr.custom_font.toString(),

        documentConfiguration

    );

response is -  {"message":" Conversion failed. HTML to PDF conversion has failed with exception : Index 1 out of bounds for length 1","request_id":"***************************************","status":"failure"}

It's happening only for one record. I already tried by cleating cache on instance and on browser level.

Please let me know if anyone has any idea on this.

Thank you.

[Tanushree Maiti]

Hi ,

First go to All document template -> open your template which is generating pdf and confirm it is published

If it is not published, make it Publish 

And confirm here what result you are getting.