GRC Workspaces - install/enable, configure, customize?

tsylte
Tera Contributor

I have recently enabled the plugins for the GRC workspaces - all of them - in a developer instance. I'm not sure if I did things correctly - I tried to follow what documentation that I could find but things don't look quite right to me. 

The workspaces themselves seem OK & functional. However, when I wanted to work on the VRM workspace to add a list and filter it, I found it doesn't appear in "All Workspaces" where I would expect to see it. My question is, did I do everything correctly on installation, or did I miss a configuration step? 

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I was able to open the UI Builder, however, and find all the GRC landing pages there. So again, following what documentation I could find, I added a tab. 

Then I wanted to hide the Performance tab for clients who don't have Vendor Management, and aren't likely to use it in the near term (ie, do not have it on their roadmap). But because the workspace isn't in the All Workspaces list, I couldn't get to the categories and lists to try to do that. 

Is there another way to get to and modify that information? 

Thanks in advance if anyone has input/info or just wants to share what their successful enablement looks like. 

1 ACCEPTED SOLUTION

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

You want to navigate to Now Experience Framework - and look at the module called Experiences under it.

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View solution in original post

4 REPLIES 4

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

You want to navigate to Now Experience Framework - and look at the module called Experiences under it.

find_real_file.png

Thanks Jan, I was not have been looking in the correct place. This is what I expected to see. 

FYI - I had navigated to Workspace Experience > Administration > All Workspaces. This doesn't have the other workspaces shown in Now Experience Framework > Experience. I wondered if I had installed something incorrectly.

find_real_file.png

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

I need to do some research to understand what is being show in the app called Workspace Experience vs the app called Now Experience Framework. I haven't spent enough time with the new workspaces to understand the difference and I see how it can be confusing.  If I get a chance I will try and investigate and post something in the forum for everyone. Thanks for bringing this to our attention.

FYI - we are getting product docs updated so that it navigates to the right pages.

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

Here is the link to the Product Docs that provides guidance on this workspace

https://docs.servicenow.com/bundle/rome-application-development/page/administer/ui-builder/concept/ui-builder-overview.html

Jan