How do I configure Green, Ember and Red thresholds in Risk indicators?

ChuanYanF
Tera Guru

Dear experts,

 

I would like to have a target tier of Green, Amber and Red thresholds in the Risk Indicator. But currently the target is just one fields but I wish to have three fields of green, amber and red. And the result is just passed or failed. So how do i implement this in the current Risk Indicator module? And for the target type can we also add in more target types like Monetary value?

ChuanYanF_0-1744365450677.png

 

11 REPLIES 11

Hi ThineshT, thanks for your reply. However I am also facing a problem which is my clients want to be able to define the Metric Properties, Method, Schedule, Data Classification and Approval at the Metrics Level, rather than the Metric Definition Level which the system is practicing currently. Is there a way I can approach this matter? Where I can define all these only when creating a metric?

ThineshT
ServiceNow Employee
ServiceNow Employee

It can be defined only at the metric definition level.