How to increase the max character limit for Smart Assessment textarea questions
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yesterday
We are working on Smart Assessment questions where the textarea field is currently restricted to a maximum length of 1000 characters.
Our requirement is to increase this character limit to support larger responses.
Has anyone implemented this before or knows if this limit can be configured or customized? Any guidance on the table, property, or script controlling this behavior would be helpful.
Thanks in advance.
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34m ago
Hi @anithaanime
Navigate directly to System Definition > Dictionary.
Open the record for the multi-line field and modify the Max length field to match your new limit.
Check these KBs:
KB0685779 Why ServiceNow fields accept string inputs that exceed the max_length value
