How to move Metric Definition Properties (Method,Schedule,Owner,Approval) down to Metric Level
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04-14-2025 12:12 AM
Dear experts,
I am facing a problem where my clients want to be able to define the Metric Properties, Method, Schedule, Data Classification and Approval at the Metrics Level, rather than the Metric Definition Level which the system is practicing currently. Is there a way I can approach this matter? Where I can define all these only when creating a metric?
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06-10-2025 08:06 PM
Yes, you can.Please go through https://www.servicenow.com/docs/bundle/yokohama-environmental-social-governance/page/product/metrics... for more details on this. This is available from the latest version which is 20.xx.xx.
If you have any follow-up questions, happy to answer.
Thanks.
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06-10-2025 09:21 PM
I think you can try to use PA to implement it.