Hi,
You can trigger the notification in a br using gs.eventQueue and pass the recipient as a parameter.
gs.eventQueue('<event>',current,<user record>);Email Body
PS, this option shows up when email is triggered by event
Hi @Prathamesh Cha1 ,
Please create a before business rule and add specific table, click on advance check box and than select before and check insert or update checkbox and add below script
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var num = current.getValue("u_enter_number");
if(num == 0){
gs.eventQueue('assignedTo.manager', current, current.assigned_to.manager, current.assigned_to);
}else if(num ==1 || num == 2){
var userOfGroup1 = [];
var gr = new GlideRecord("sys_user_grmember");
gr.addQuery('group', '8a4dde73c6112278017a6a4baf547aa7');//sys_id of group1
gr.query();
while(gr.next()){
userOfGroup1.push(gr.user.email);
}
gs.eventQueue('assignedTo.manager.group1', current, current.assigned_to.manager, gr.user.email);
}else if(num == 3){
var userOfGroup2 = [];
var gr1 = new GlideRecord("sys_user_grmember");
gr1.addQuery('group', '8a4dde73c6112278017a6a4baf547aa7');//sys_id of group2
gr1.query();
while(gr1.next()){
userOfGroup2.push(gr1.user.email);
}
gs.eventQueue('assignedTo.manager.group2', current, current.assigned_to.manager, userOfGroup2);
}
})(current, previous);
Create 3 event as I mentioned in script and select specific table in my case incident is the table
Create 3 notification and select event in particular notification, in who will receive tab please check the checkbox of
Event parm 1 contains replicants and Event parm 2 contains replicants
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
