impersonation

Ademola Nafiu
Giga Contributor

During the practice on an instance I wanted to impersonate user just to complete my practice but the system can not  send the message to the person to be impersonated please advise.

2 ACCEPTED SOLUTIONS

Simon Hendery
Mega Patron
Mega Patron

Are you logged in as System Administrator? If so, there should be no problem impersonating another user and no emails are involved.

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SLK Gupta
Tera Guru

Hi @Ademola Nafiu 
There won't be any problem in impersonating any user if you logged in as an admin(ensure you are having the admin role for impersonation).

Usually system does not send any messages to the person to be impersonated.

If you want to know the impersonated logs. You can foloow below steps @Ademola Nafiu 

After logging back in, you can see the history of impersonation in a system log by:
  1. Navigating to System log > All.
  2. Type "*impersona" in the Message column and press Enter.
  3. You will see the history of impersonations in the system log by looking for messages like: "Impersonation start:" "Impersonation end:"

    If my response helps you in solving your query please mark it as accepted solution and helpful.

Thanks&Regards,
S. Lakshmikanth Gupta

View solution in original post

2 REPLIES 2

Simon Hendery
Mega Patron
Mega Patron

Are you logged in as System Administrator? If so, there should be no problem impersonating another user and no emails are involved.

SLK Gupta
Tera Guru

Hi @Ademola Nafiu 
There won't be any problem in impersonating any user if you logged in as an admin(ensure you are having the admin role for impersonation).

Usually system does not send any messages to the person to be impersonated.

If you want to know the impersonated logs. You can foloow below steps @Ademola Nafiu 

After logging back in, you can see the history of impersonation in a system log by:
  1. Navigating to System log > All.
  2. Type "*impersona" in the Message column and press Enter.
  3. You will see the history of impersonations in the system log by looking for messages like: "Impersonation start:" "Impersonation end:"

    If my response helps you in solving your query please mark it as accepted solution and helpful.

Thanks&Regards,
S. Lakshmikanth Gupta