Mapping Risk Appetite Scales with Residual Risk Rating Scales

AjvadK
Tera Contributor

Can anyone tell me how exactly qualitative appetite status is calculated? My risk appetite scales are default open/tolerant, flexible, moderate, cautious, and averse. My residual risk rating scales are very low, low, moderate, high, and very-high. How do I map these with each other? Could anyone please explain how this works? 

1 REPLY 1

Vaisakh Krishna
ServiceNow Employee

Hi @AjvadK ,

 

You can find more details in the docs. There is a set of configuration you need to do and the details for those are here.  See below screenshot for reference. Let me know if it does not help or you have any specific queries.

Screenshot 2026-01-19 at 11.44.17 AM.png