Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Override individual group factor scoring !!

shanker1
Giga Guru

Hi,

Is it possible to override individual group factor rating?

There are options to override overall final rating, but don't see an option for individual override for group factor.

 

I've a requirement to configure confidentiality for 100%, 50%, 25%, 10% group factors and require override functionality for each individual group factors.

 

Regds,

Shanker

1 REPLY 1

ThineshT
ServiceNow Employee

There is no override option for individual factors.