Part of the query on sys_user has been ignored because of insufficient access for 'query_range' oper

[Shantharao]

Hi All,

While creating Evidence collection detail for the Evidence request from the Audit workspace in ServiceNow, With the user who is having "sn_audit_ws.auditor or sn_audit_ws.supervisor" roles, getting  the below error is populating

Error message : Part of the query on sys_user has been ignored because of insufficient access for 'query_range' operation on sys_user.email

Note : Working nice from Native view with the same users but facing issue from the "Audit workspace" only.
Please provide the solution if any one faces the issue?

Thanks

[Ankur Bawiskar]

@Shantharao 

workaround

-> create query_range ACL for sys_user.email and add Audit related roles

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏