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Resolved! Export SNOW TPRM risk calculations to excel

Hi All,I have been asked to create an excel spread sheet with all the questions, responses, rating scale, weightage, metric scale to replicate the scoring in https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-ve...

hsng by Giga Contributor
  • 290 Views
  • 2 replies
  • 1 helpfuls

Combining the TPRM Portal with the CSM Portal

Hello ServiceNow Community,I hope this message finds you well. I am reaching out to discuss a topic around a servicenow instance that needs both the csm and tprm portal working on their instance and allowing the same external user to access both port...

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EdanR by Tera Contributor
  • 746 Views
  • 4 replies
  • 1 helpfuls

TPRM- Vendor Risk Scoring Calculation

Does anyone knwo how does the Vendor Risk Score works:Question 1: Does the third party risk area scores feed into third party components and then to third party risk score? or is it the other way round?Question 2: Is it possible for vendor risk score...

Siddharth9 by Tera Contributor
  • 239 Views
  • 2 replies
  • 0 helpfuls

Help with email notification link VRT

I am wanting our email notifications for vendor risk assessment tasks to provide the link to take the user to the Vendor Management Workspace.  I've tried several different ways already provided in ITSM forums, but it is not working. I cannot get a s...

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Resolved! Primary contact no longer with Company

Question to the Community: Have you found the case where the Primary contact is no longer with the company, but is still listed in VendorRisk/TPRM?  How does the Assessment get addressed?  What do you do, contact the one of the other contacts? Thanks...

Triggering issues from smart assessments

Hello Team, How is it recommended to trigger issue (sn_grc_profile) records from the smart assessment engine. There are no OOTB automations which allow for issues to be created. Do I have to create a custom automation?  

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EdanR by Tera Contributor
  • 495 Views
  • 3 replies
  • 1 helpfuls

Vendor tier rollup

Hi all, We are implementing TPRM and assessing vendors at Engagement level.This works as expected and following an IRQ an engagement tier is calculated.What I am missing thereafter is an overall vendor tier based on the underlying engagement tier val...

Colin15 by Tera Contributor
  • 324 Views
  • 1 replies
  • 0 helpfuls
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