I am working in a ServiceNow demo-data instance using Third-party Risk Management.The external Oracle Health vendor contact can log in successfully to the third-party portal at /svdp. However, when the contact attempts to open the assigned external a...
I’m working with the new Smart Assessment Engine in ServiceNow and looking to copy assessment responses if the same assessment template is sent for the same "assessed" record. In the previous Assessment Engine, there was a simple checkbox that allowe...
Hello All, I'm curious who has Third-party Risk Management (TPRM) and Supplier Lifecycle Operations (SLO) installed. Have do Third-parties come in to your instance, Do they use one portal for both or the module related portals? Any information is h...
Hi Team,In User Form Activity, the form currently displays only a limited number of fields in the UI.Is there a way to display more fields on the User Form Activity form?When the form contains more than 10 fields, the complete form is displayed only ...
How are "Inherent Score" calculated in Risk forms. I Have finished the risk assessment but still the Inherent score was not calculated.
Hi Team, We are facing multiple issues/challenges on setting up Smart Assessment capability.1. As a TPRM Assessor, I am not able to answer/edit the external assesment. It is showing only read only(review mode). However documentation says Assessor can...
We have created a smart assessment for RISK table. Can someone please explain how to use this smart assessment for risk record.
Hi everyone,I am working with the Vendor Risk Management (VRM) / Third-Party Risk Management (TPRM) module and have a question regarding internal assessment deadlines.If an internal assessment (like an Inherent Risk Questionnaire / IRQ) passes its du...
<As OOB feature, once we Close the internal Assessment the Tiering level gets auto populated and becomes ready only. Is there way to made it editable from specific group of members without customization.>
<We have already installed ' com.snc.guided_tours ' this plugin, but still Tour link within vendor portal is not working. Kindly provide you inputs?>
In Production there is an error “Part of the query on sys_portal_preferences has been ignored because of insufficient access for 'query_match' operation on sys_portal_preferences.portal_section” showing on a number of visualisations and some of them ...
SpoilerNote: This is a longer implementation write-up. If you are here for the quick pattern, focus on the sections: Final Design Pattern, Key Guardrails, Script Include Example, and Testing Checklist.*Introduction*:While working on a Third-Party Ris...
Has anyone run into the error "Invalid source or target instance Id" when using the Copy Smart Assessment Response action in ServiceNow?I’m trying to copy responses between assessments, but this error keeps popping up and blocking the process. I’ve c...
I am facing issue with risk ratings.When the assessment is closed, the risk rating is not getting populated on vendor record and External assessments.Also, third party risk areas are also not getting attached to External assessments.It is working fin...
In the Vendor Management Workspace, I want to arrange the related list tabs according to the screenshot provided. How can this be achieved?When I arrange the tabs, the changes are not Reflected, I have attached the screenshot below.
