Policy : Skip awaiting approval state

[jaikellaila]

Hello,

I see in the IRM documentation that for a policy workflow that :
Process Flow: Awaiting Approval

Once a policy has been reviewed, it moves on to the next stage. If someone has been assigned to be an Approver, the policy will move on the Awaiting Approval stage. Otherwise, it moves on to the Published stage. While optional, this step is recommended.

1. When I create a policy without assigning an approver, Once reviewed it doesn't move from review to publish while the approver is empty. Do you know if there is an additional action to move from review to Publish without the awaiting approval step?

Thank you

[Community Alums]

Hi @jaikellaila ,

As per best of knowledge, "Approver" Field is mandatory:

Also, if you look at the UI Action "Request additional approval", in the script you can find that why it's important.

If you want to look at the workflow for this approval, there are 2 flows which runs:

[jaikellaila]

Hello Sandeep,

Thank you, I'm referring to the Policy workflow (not policy exception)

It is mentionned in the snow documentation that : 'If someone has been assigned to be an Approver, the policy will move on the Awaiting Approval stage. Otherwise, it moves on to the Published stage.' 

[ShafrazMubarak]

Can i know which version of ServiceNow you are using ?

[jaikellaila]

Hello Sandeep,
Thank you. I'm referring to the policy workflow, not policy exception. In the policy the approver is not mandatory.

Also in the snow documentation, it is mentionned : '

If someone has been assigned to be an Approver, the policy will move on the Awaiting Approval stage. Otherwise, it moves on to the Published stage. "
Which i'm not able to achieve when moving the workflow to review.