Query on Policy Exception Getting Closed at 80% Duration

sahil toraskar
Tera Contributor

4 hours ago

The policy exception has an out-of-box (OOB) flow that gets triggered when the duration reaches 80%. At that point, the exception is automatically getting closed.
May I know why it is getting closed?

sahiltoraskar_0-1768988042934.png

 

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VeerendraKumar
Tera Expert

an hour ago

Hi @sahil toraskar ,

As per flow we can see that PE is not getting closed, at 80% Reach its just Triggering the Event

Closing is happening only when valid to is passed. Current date and time

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