Relate Risk to each other

Arnaud Bretz1
Tera Contributor

Greeting everyone,

 

I'm struggling with the concept of creating relationships between risks in ServiceNow Risk Management.

I found one page in the product document but it didn't really help me: Relate risks to each other (servicenow.com)

In my customer's instance, when I want to add a risk, I go to the related list "downstream risks" on my risk form and click on the button "Add". The problem is that the dialog box that pops up does not show any risk to select. 

ArnaudBretz1_0-1679507691278.png

 

On my PDI, the related lists "downstream risks" or "upstream risks" are not even showing up despite the fact that there are selected in my form layout.

 

Can someone explain what the prerequisites are to relate risks to each other? 

 

Thank you very much,

Arnaud

 

5 REPLIES 5

EBT
Tera Contributor

also, there is this sys_property 

 

sn_risk.hide_upstream_downstream_risks 

 

but even if I set this to false, AND follow the instruction from by alexrozov  it does not work in my PDI 

 

It does not make sense 🙂