Set Actions in Smart Assessment Engine of Assessment Workspace

Simanta27
Tera Contributor

Hi @everyone,

 

I am new to using Smart Assessment Engine in Assessment Workspace for GRC.

Facing an issue while trying to add fields in "Set Action" dialog box. I am unable to use and select the data pill to select my field. For now, I am adding the field values manually, but I guess this isn't the right way.

Attaching screenshot for reference, can anyone help me out with what can be the issue behind this?

Thank you!

 

Simanta27_0-1741605238778.png

 

4 REPLIES 4

Utsav Murarka
ServiceNow Employee
ServiceNow Employee

Hi @Simanta27 ,
As of the Feb'25 release of the Post Assessment Actions feature, we are only supporting the following question types to be used dynamically in action inputs: Text, Date/time, Number and Reference.

I believe the question "Impact of event?" does not belong to one of these types, and that's why it is disabled.

Hi @Utsav Murarka,

Thank you for your response!

@Utsav Murarka can you please help i need to show one dependent question when it's above question was answered as partial/complete, that system needs to check other table data( central table asset field has specific value) in smart assessment form please help i am new to GRC

Hi @harinya ,

To make a question dependent on the response to another question, you can use the "Make conditionally visible" option (https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/assessment-eng...), and configure the required dependent condition.

 

As of the current release of Smart Assessments, you can only do this based on response of a previous question, and not based on some other tables data.