Show Dependent question

harinya
Tera Contributor

Hi,
can someone please help i need to show one dependent question when it's above question was answered as partial/complete, that system needs to check other table data( central table asset field has specific value) in smart assessment form please help i am new to GRC

13 REPLIES 13

harinya
Tera Contributor

Automate Response will give default Answer, i didn't get that answer how will show 
not able see if and Then cond also
please help on this

 

Ah, good idea to use the automated response feature!

In combination to using the script, have you used that with the condition builder?

 

So your If/then condition would invoke the automate response when a previous question is the partial/complete answer you desire

KieranAnson_1-1744003250314.jpeg

 

 

KieranAnson_0-1744003211801.jpeg

 

Can you share a screenshot of your current automatic response setup (of the modal that appears)

@Kieran Anson 
But i don't see the if /Then conditions in the automated Response

You can see this functionality is shown in the docs: https://www.servicenow.com/docs/csh?topicname=automate-response.html&version=latest 

 

If you're not seeing the option, upgrade the plugin/store app and if that fails, speak with ServiceNow Support