Show Dependent question
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‎04-06-2025 08:54 PM
Hi,
can someone please help i need to show one dependent question when it's above question was answered as partial/complete, that system needs to check other table data( central table asset field has specific value) in smart assessment form please help i am new to GRC
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‎04-07-2025 02:22 AM - edited ‎04-07-2025 02:22 AM
Automate Response will give default Answer, i didn't get that answer how will show
not able see if and Then cond also
please help on this

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‎04-06-2025 10:21 PM
Ah, good idea to use the automated response feature!
In combination to using the script, have you used that with the condition builder?
So your If/then condition would invoke the automate response when a previous question is the partial/complete answer you desire
Can you share a screenshot of your current automatic response setup (of the modal that appears)
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‎04-07-2025 12:33 AM
@Kieran Anson
But i don't see the if /Then conditions in the automated Response

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‎04-07-2025 08:30 PM
You can see this functionality is shown in the docs: https://www.servicenow.com/docs/csh?topicname=automate-response.html&version=latest
If you're not seeing the option, upgrade the plugin/store app and if that fails, speak with ServiceNow Support