The metric threshold is not updated when I update the threshold under the metric definition

ChuanYanF
Tera Guru

Dear experts,

 

I would like to ask why isit when i update the threshold values under the metric definition level, then I click copy threshold, the threshold is not updated on the metric level, it will still use the old value rather than the newly updated threshold value that I changed. Please advise thank you.

ChuanYanF_0-1748419381144.png

 

1 REPLY 1

Vaisakh Krishna
ServiceNow Employee
ServiceNow Employee

Hi @ChuanYanF,

 

Yes, that is a limitation we have as of today. It copies the threshold from the metric definition to the metric the first time, but is not copying the updates to the metrics threshold, in case you make any changes on the metric definition threshold. We will be fixing this in an upcoming release.

 

Thanks,

Vaisakh