Third Party Contact related question within GRC/TPRM

Chandan_jha
Tera Contributor

‎01-03-2024 09:15 AM

Hi,

 

Is it possible to add same third party contact across subsidiaries within vendor hierarchy?

For Eg, Org A has 2 subsidiaries - Org B and Org C. Is it possible to have vendor contact created in Org A and also assign them to Org B?

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Hema Padala
Tera Contributor

‎01-04-2024 07:50 AM

Hi Chandan,

 

As far as I know, we can not assign Org A vendor contact to Org B as you requested if Org B is subsidiary.

 

As per OOTB configuration, Vendor field in Vendor Contact table is a Reference field where it can hold only one Vendor not the multiple vendors like List field. Hence, one Vendor Contact can share only one Vendor.

 

I am very not sure about your requirement, I would request you to go through the below documentation about Engagements, Subsidiaries and Vendor Hierarchies.

 

https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-vendor-risk...

 

It is recommended to create an Engagement instead of Subsidiaries to perform assessment. Then you can assign the same vendor contacts in Engagement as similar as Vendor.

 

 

Please hit thumps up, if my response is helpful for your query.

 

Thanks,

Hema

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