Tiering assessment

anvitha ash
Tera Contributor

Hello,

In tiering assessment table  record[sn_vdr_risk_asmt_vdr_tiering_assessment] how "tier level" field value is been calculated?

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3 REPLIES 3

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

The tiering level is based on the answers to the tiering assessment.  Each of the answers on a tiering assessment have a value. That is then normalized into a value from 1 to 100.  There is a tiering rating scale that translates that to a tiering level.  

If there are more than one tiering assessment then the scores from each assessment are averaged.

Aman Sharma2
Tera Contributor

Hi @anvitha ash !

This value is calculated based on the vendor tiering scale [sn_vdr_risk_asmt_def_tier_scale].

Based on the Tiering assessment template answer we will get tiering score in assessment instance based on score before it self we will set the Tiering scale (in ratio) based on the tiering scale the value the  Tiering level  filed value is filled.