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Resolved! Risk Assessment Approvals Missing

Hello, I have a problem with Risk Assessment Methodology not generating Approval Workflow.This issue only happens to certain users.The problem is that as soon as I click on "Request Approval" UI action, the RASM record moves from Respond to Monitor w...

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JoseVal25 by Tera Expert
  • 822 Views
  • 1 replies
  • 0 helpfuls

Fieldguide Integration with ServiceNow

Hello,I have a requirement to integrate Fieldguide in ServiceNow. Fieldguide is used for engagement management, and I have the link mentioned below containing APIs for building the connection. https://api.fieldguide.io/apiPlease let me know how we ca...

Kriti_1 by Tera Contributor
  • 477 Views
  • 1 replies
  • 0 helpfuls

Metric Definition | Static , Dynamic Threshold in GRC

Hi All, I need an example/ video to understand the usage of metrics with use case in GRC. If someone have any content please share. https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-metrics-irm/concept/metric-de...

Resolved! GRC

Can the GRC module function in the legacy platform? 

Resolved! Transform maps - how to import data to referance field with over 32 char

Hello Community, I am trying to help client, who need to connect risk statements with control objectives.In transform maps we match it with valid referance field in target table.As a result I got 64/319 inserts.Only control objectives which are less ...

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bartk by Tera Contributor
  • 586 Views
  • 2 replies
  • 1 helpfuls

Data Source for Gradient Inherent Heat Map

Does anyone know how/where to change the data source for the Gradient Inherent Risk Heatmap? I have inherent risk data in custom fields that I'd like to be able to present on a heat map. Thank you!

David Brown by Tera Contributor
  • 354 Views
  • 1 replies
  • 0 helpfuls

Issues Dashboard in workspace

Hello Guys, Has anyone faced the below issue?  Even being an Admin I am facing this issue when I navigate to Compliance workspace and Audit Workspace, where as the same Dashboard works properly when I navigate to this Dashboard from Risk workspace

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Resolved! Residual risk not applicable

Hello community,would you know where can I hide the residual assessment not applicable field in the Risk Workspace?It is hidden on backend and we also tried to deactivate this field but with no success.I was able to locate this field in the UI Builde...

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Mira1992 by Kilo Sage
  • 1347 Views
  • 5 replies
  • 2 helpfuls

Resolved! Creating a list banner button UI Action that calls script include to create a record on another table with some populated fields

Hi all, I'm new to scripting and trying to finish up this task I was assigned. I'm at a complete standstill. I need to create a list banner button UI Action on table A that calls a script include that creates a record on table B with some of it's fie...

Ryan L by Kilo Contributor
  • 3756 Views
  • 3 replies
  • 1 helpfuls

Attach queried table data as a link in notification email

i am displaying a table of data(queried from attestation table) in email using email script. i want the same data to be attached as a link in the same email. how to do so?my email script is below.(function runMailScript(/* GlideRecord */ current, /* ...

Import entity types togather with risk statements

Hello Community,I am trying to help client, who need to import risk statements to IRM module.They prepared excel sheet with all statements and it includes enitity type for each statement in separate column.I am trying to import it using import set, h...

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bartk by Tera Contributor
  • 611 Views
  • 1 replies
  • 1 helpfuls

GRC Risk Management - Risk appetite

Hello, in order to show the risk appetite status in the risk record or risk assessment (i.e. inside appetite - green, outside appetite - amber, outside tolerance - red), we have to link our risk appetite scale to the Qualitative Rating Criteria under...

robertaz by Kilo Contributor
  • 2170 Views
  • 2 replies
  • 0 helpfuls