TPRM Reference

[amuldowney]

My organization is looking at the TPRM module of ServiceNow.  Our risk team has evaluated other solutions but because we are invested in building out our ServiceNow they are also looking at TPRM.  This would be a standalone implementation, meaning at this time we would not bring in other GRC items.  

I'm reaching out because I need customer references for the tool and my ServiceNow team is having a hard time locating someone our risk team can speak with. We've been looking for 2 weeks now.  

Is there anyone in this forum that uses TPRM and would be willing to talk to my risk team and myself about TPRM and why you chose it over other products available?

Any help you can provide would be appreciated. 

Annette

[prerna_sh]

Hi @amuldowney 

Yes, I’ve used TPRM (Third Party Risk Management), formerly known as Vendor Risk Management (VRM), which is now deprecated and enhanced as TPRM. This module centralizes third-party risk information and helps organizations identify, assess, and mitigate risks associated with third and fourth parties—vendors, suppliers, or partners.

TPRM automates the risk assessment lifecycle, reduces manual effort, and protects your organization’s assets, operations, and reputation.

Here are few capabilities:

• Vendor onboarding, offboarding, renewals

• Due diligence workflows 

• Assessment management

• Continuous risk monitoring

• Risk performance tracking

• Automated risk tiering based on assessments

Vendor Portal:

Vendors can log in through the Vendor Portal, complete assigned assessments, and even nominate others from their organization as contacts.
Certainly, these features are the key reasons why we chose this solution.

Also, you can go through these reference links for better understanding:
Exploring Third-party Risk Management
GRC: Third-party Risk Management (TPRM) Fundamentals (Xanadu) - ServiceNow University
https://youtu.be/88Uqy4UHwKs?si=BN5A44inKFV44u7r
Do let me know anything else you want to know, I hope this resolves your query!🙂

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[amuldowney]

Thank you Prena, but I am actually looking for someone or a team that would provide an actual system reference.  We've had demo's on the tool, etc. and know it's capabilities, my risk team is looking for company references who use it, kind of like when you list a reference for a job.  Unfortunately, ServiceNow hasn't been able to come up with any references for us, so I was hoping there is someone in the community who might use it and be good with talking to our team about it along the lines of giving a reference.  The reference part of this process is to help our team decide to move forward or go with another product. 

[prerna_sh]

Hi @amuldowney 

This request appears to be for marketing purposes.
If my response is technically correct, please mark it as helpful and accept it as solution.


If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[Jnani Reddy]

Hello Annette 

Thanks for the post. Please email from your official account and I will connect you to your dedicated account team. 

Thank you,

Jnani 

jnani.reddy@servicenow.com