CIS - ITSM Certification

[GOPI GADDAM]

Hello Folks,

I want to pursue the CIS-ITSM certification. Before enrolling, I would like to confirm whether completing the CSA and CAD certifications is mandatory. If not, could you please share the link to enroll in the CIS-ITSM certification course on ServiceNow University?

Note: I have CSA and CAD certification vouchers, but my Webassessor account is currently in a frozen state, so I’m unable to schedule the exams.

[Simon Hendery · Accepted solution]

Hi @GOPI GADDAM 

No, CSA and CAD certifications are not prerequisites for the CIS-ITSM exam. You can go directly to sitting the CIS-ITSM exam if that's what you want to do. 

It's impossible to book exams right now. There's a black out in place until November 18 because a new testing company is coming on board. (That's why you can't access your Webassessor at present.)

From Nov 18, all you'll need to do is go to the ServiceNow University site to book your exam. 

[GOPI GADDAM]

Thanks @Simon Hendery 🤗

[Simon Hendery]

You're welcome @GOPI GADDAM 

Best of luck for the exam!