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Custom ATF Step Scenarios in ITSM?

venky6181
Tera Contributor

4 hours ago

Hi ServiceNow Community,

 

I'm exploring the use of custom step configurations in ServiceNow's Automated Test Framework (ATF) for ITSM modules. I'd love to hear your real-world experiences! Specifically, I'm looking for scenarios where OOTB test steps weren't enough, and you had to create custom steps.

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