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If requester is approver

SandeshR5514624
Tera Contributor

Hi Community,

 

There is one catalog item in which requester is approver can we auto-approver this approver in workflow.

 

Thanks in advance.

9 REPLIES 9

Simran Gadodiya
Mega Sage

Hi @SandeshR5514624 

Hope this helps you. You can add if condition before approval activity with required condition. please refer below document .

https://www.servicenow.com/community/now-platform-forum/auto-approve-catalog-requests-when-the-reque...

Thank You.
If this helps you mark it as helpful and correct.

Harish KM
Kilo Patron

Hi @SandeshR5514624 is the requestor part of any approval group or he is manager level approver?

Regards
Harish

Yes.

Hi @SandeshR5514624 yes refers to requester is a part of some group? how is the approval set up? can you share the approval use case?

Regards
Harish