Configuration item field is behaving different in Incident form and Change form.So on incident Form there is Configuration item, where only selective CI is visible(Ci with Principal Classes)But on change form, all CI records available in CMDB_CI tabl...
Hi All,I have a use case where the API key is stored in the api_key_credentials table. I want to use this API key directly in my server-side script, but I’m getting errors.Is there any way to use this key securely in my script while maintaining API p...
Hi everyone,I’m fairly new to ServiceNow and have a basic understanding of things like Business Rules, Script Includes, Server and Client Side Scripts, UI Policies, and Data Policies etc.. I’d now like to move into learning ITSM in a more practical, ...
Hi Team , During data load, we have observed that whenever a new record is created, the number is incremented by 1, even if the record is not saved. To address this, a solution is to set the system properties (glide.itil.assign.number.on.insert) to t...
Want to change the global search box color on homepage of ServiceNow.
Is there a way to check the access point of a record like we are accessing it via Workspace or a native UI or Portal.
Hi Team, Can some help me in the new asset creation, when i click on create new asset button all field showing read only except Model and Model category field. Thanks,Nare.
i want to create a request via email inbound action in servicenow
Hello Community,Can Conflict run takes place when the type of change is Emergency ??
Hi folks,I am new to Servicenow just started last month, I need guidance so that I can start my career as a developer.Thanks
Hi folks,I am new to Servicenow, I need guidance in ITSM module so that I can start my career as a developer.Thanks
Need service now basics
g_form.setValue('u_mg',a.manager.first_name);I write this line but it didn't fetch anything please suggest me correct way
Hello there,I'm trying to create a new Table in my ServiceNow PDI but after entering all the required fields when I'm trying to submit/save. I received an err message on the page stating -onSubmit script error: TypeError: widget.getAttribute is not a...
Hi community my flow is going straight to cancelled when I reject the request. It's not updating the fields i set up to updated once the request is rejected
