ITSM - Change Module

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Tera Contributor

‎06-20-2024 09:23 PM

List of OOB Capabilities in ServiceNow Change Management Module. Can anyone please help me.

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Community Alums
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‎06-20-2024 09:33 PM

Hi @profile ,

Please refer to the below Videos:

https://www.youtube.com/watch?v=5TErpVYNdoo

https://www.youtube.com/watch?v=U-znrvS2fW8

 

Change Management in Service Operations Workspace
Change Management in Service Operations Workspace
youtube.com/watch?v=5TErpVYNdoo
Change management in Service Operations Workspace not only modernizes, but also accelerates change management with an elevated, data-driven, and simplified experience. Learn how the dynamic overview page can reduce the clutter in change forms and render contextual information based on state. Also
Modernize change management with Service Operations Workspace
Modernize change management with Service Operations Workspace
youtube.com/watch?v=U-znrvS2fW8
Learn about change management in Service Operations Workspace including the end to end lifecycle of a change. The session will include a detailed walkthrough of the capabilities and possible configurations. Participants will be able to ask questions and provide feedback.
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Sandeep Rajput
Tera Patron
Tera Patron

‎06-20-2024 09:42 PM

@profile Please refer to this official documentation https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management... from ServiceNow to know various Out of the Box change management capabilities.

 

You can also refer to this excellent blog on change management https://www.apty.io/blog/servicenow-change-management-guide/ 

 

Hope this helps.

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