Knowledge

[satya1995]

In this notification KM: Article rejected for publish 

In the advanced script, the line:

answer = gs.getProperty('glide.knowman.enable_approval_notification', 'false');

and this is called in the system property and set to true but still the author and updated by is not receiving the reject notification when kb article is rejected by approver for the knowledge approval publish workflow, and for this workflow there is not create event notification in it. 

[GlideFather]

Hi @satya1995,

have you checked the email logs? Perhaps they both have the notifications disabled. 

Is it a PDI or real project's environment?

If the latter, it's a PROD or non-PROD?

(asking because for PDI and non-prod the notifications might be disabled, so you should check them in the Email logs instead)

[satya1995]

It is a real project environment, and I have enable the notifications but still it is not triggering

[GlideFather]

@satya1995 can you please share the script that you've mentioned above? or any more details?