Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Unable to add members to watchlist of RITM from flow designer

Abhishek18
Tera Contributor

‎08-31-2023 05:00 AM

I'm trying to add members from flow designer using Update record action. I have used "Data pills" and "Inline script" to add members from flow designer. But the system is not adding members to watchlist of RITM.

0 Helpfuls
  • 3,083 Views
19 REPLIES 19

Not applicable

‎08-31-2023 05:44 AM

Hello @Abhishek18 ,

from which field you want add member to watchlist?

0 Helpfuls

Abhishek18
Tera Contributor

‎08-31-2023 05:49 AM

Hi @Community Alums 

 

I want to add Requested for manager to the watchlist of the RITM from flow designer. But the system is not adding the requested for manager to the watchlist.

0 Helpfuls

Not applicable
In response to Abhishek18

‎08-31-2023 06:51 AM

@Abhishek18 

Could you plz send screenshot of trigger condition? In the trigger table should be Request[sc_request]

0 Helpfuls

Ankur Bawiskar
Tera Patron

‎08-31-2023 06:02 AM

@Abhishek18 

please share the script and also the necessary screenshots.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls