Unable to add members to watchlist of RITM from flow designer
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‎08-31-2023 05:00 AM
I'm trying to add members from flow designer using Update record action. I have used "Data pills" and "Inline script" to add members from flow designer. But the system is not adding members to watchlist of RITM.
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‎08-31-2023 07:00 AM
Hi @Abhishek18,
Are you sure the requested for is filled in the sc_req_item, and not in the sc_request record?
Please check the xml of the record to verify.
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‎08-31-2023 07:07 AM
Hi Peter,
The requested for field that I'm referring here is not the RITM Requested for. We have a separate field Requested For on the catalog form, I'm leveraging that requested for manager.
When I checked in flow context, it is showing me the sys id under watch list, but it is not showing on the form.
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‎08-31-2023 07:10 AM
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‎08-31-2023 07:13 AM
As whom is the flow running? System or triggered by user?
If the last, does that user have the rights to update the watchlist field?
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‎08-31-2023 07:15 AM
It is running as system not the user.
