Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

MID SERVER NOT VISIBLE

ARAVINDA11
Tera Contributor

yesterday

Hi Team,

 

need help regarding mid server installation troubleshooting

network team created and installed mid server on their network but it is not visible in my servicenow instance how to troubleshoot and resolve it

0 Helpfuls
  • 85 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron

4 hours ago

@ARAVINDA11 

did they configure everything properly in config.xml file? the credentials, the instance URL etc?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

ARAVINDA11
Tera Contributor
In response to Ankur Bawiskar

2 hours ago

yes they configured with screensharing  i dont know what to do next

0 Helpfuls