Publish hardware models to catalog (Pro and Cons)

[Arpit Taneja]

Hi All,

Our client wants to use 1 single catalog created to request any hardware model required but we are proposing the OOB way to publish model to catalog and have a common workflow attached to all the catalog items.

Can someone provide us with the pros and cons with both the approach? 

Thanks and Regards,

Arpit

[Community Alums]

Hi @Arpit Taneja ,

You can refer to this link and implement :

Publish models to the hardware or software catalog 

[OlaN]

Hi,

I would say that first you must to listen to the client, and ask why they want to take a specific approach.

After that has been clarified you can weigh pros and cons on going for their requirement or going the OOB way.

With so little information in your question all responses from the community will be very generic, and might not be applicable in this particular situation with this particular client.

[Arpit Taneja]

Hi @OlaN 

The only reason why client wants to take a single catalog approach is to avoid publishing multiple models to catalog as client has 100+ models which will be exposed to end users for ordering.

We are suggesting the ServiceNow approach of publish models to catalog to have models tied to the catalog to make use of the feature like source request UI button, which allows fulfillers to consume, raise PO/ transfer order from the same page.

I hope this gives you more clarity on our use case.

Regards,

Arpit Taneja 

[OlaN]

I feel like you haven't put so much effort in understanding the requirement.

Why does the client want to avoid publishing multiple models to catalog?