Regarding catalog item

[shreya_3009]

I created a catalog item and in user criteria, i have mentioned the department to which then catalog item should be visible. It is visible to the department members and also admins. Cant we restrict admins here?

[Ankur Bawiskar]

@shreya_3009 

why would admins raise request?

Currently your user criteria will be satisfied when admins belong to that department

The only way is use advanced script

if (gs.hasRole('admin'))
    answer = false;
else {
    var gr = new GlideRecord("sys_user");
    gr.addQuery("sys_id", user_id);
    gr.addQuery("department.name", "ABC");
    gr.query();
    answer = gr.hasNext();
}

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