Source Request Task in HAM

[khandelwal2]

I have created a new catalog item but using the 'Standard Hardware Asset request' flow. after raising request catalog task is not getting created for sourcing. I checked for it to be generate sourceable should be set to true. How sourceable is getting set "true"?

[Shraddha sawant]

@khandelwal2 -

Kindly check the OOB workflow is published or not,OOB flow name is Source Request.

Source request workflow is triggered when the Request is 'Sourceable'. On the Request table there is a field called Sourceable that is marked as true if the catalog item(s) are published from models. Not to be confused with the field called 'Sourced' that is also on the Request. If you are publishing hardware or software models to the catalog then you will notice that a field called 'Model' gets populated on the catalog item. There is a business rule on the Request that runs and looks at the Item associated to the Request item. To summarize if the Item associated to the Request item has a model, then Sourceable gets marked as true. This workflow is required to properly create the Catalog Sourcing task that is needed for Procurement. 

[MercBuilding]

Hi @Shraddha sawant ,

   Glad to see the explanation. Can we implement this in normal catalog item without any model name and ITAM team will pick the specific model they want to source?