Shared hospital workstations used by multiple healthcare professionals

JoonasS
Kilo Contributor

 

We are currently working with a large European hospital where many workstations are shared by multiple users, such as nurses.

 

How is this typically handled in other hospitals using ServiceNow? Does each user need their own individual ServiceNow user account and license, even when accessing ServiceNow from a shared workstation?

 

Could Care Team Operations help address this type of use case in any way?

 

For context, the hospital uses Epic as its EHR system.

 

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