Houston September 11 SNUG Agenda - Registration link

[Mark_Bailey]

REGISTER HERE

Location: Karbach Brewing Co. 2032 Karbach Street, Houston, TX 77092

9:30 – 10:00       Registration and Networking (Attendees please do not enter until 9:30. We won’t be set up to check you in until 9:30. Presenters may enter at 9:00.)

10:00 – 10:15     Logistics and Agenda Review. Cask - Thank you for your sponsorship.

10:15 – 10:30     User Group Introductions. One representative from each company. What company do you represent and your primary uses of the platform. 

10:30 – 11:15     ServiceNow – John Irwin - Overview of the free Customer Success Center available to all ServiceNow customers that contains best practices, guidance and templates for go-live communication, program management, and introducing your successful ServiceNow program to your enterprise.  The Customer Success Center is about getting customers to their business outcomes quickly and we’re excited to share what’s available. Includes a demo that covers what is available and how to navigate the site. 

11:15 – 11:45     Branden Wright – C&J Service Portal - How to build an effective Service Portal.  Including planning, research, development and deployment strategies and lessons learned.

11:45 – 12:15     Cask – HR Onboarding - Join Cask’s Human Resources team and learn how to streamline your on-boarding process and get your new employees up and running effectively and efficiently.

We’re all familiar with the horror stories of taking on a new employee only to have that new hire sit for weeks without a laptop, or the process of bringing on a contingent worker to help on a project only to lose weeks of valuable time trying to get them into the systems needed to do work effectively in the environment.

12:15 – 1:15      Lunch Break

1:15 – 2:00       Link Alander – Lone Star College -    Lone Star College has been maturing project and portfolio management for the last six years. Now we are transforming our processes by adding ideation and demand. We are at the early stages of the process but expect to be live shortly. Our ultimate goal is to engage our customers with ideation, and look for transformational projects that move Lone Star forward.   

2:00 – 2:15        Game Break.          

2:15 – 3:00        ServiceNow - John Irwin - Project Management Overview   

3:00 – 4:00        Beer Social Hour

[Mark_Bailey · Accepted solution]

I apologize in advance. I had to post this as a question. I lost some privileges as a leader but we will get that fixed.

[Mark_Bailey]

Just a reminder to register for our SNUG next week! 

The registration is a little lower than normal, I'm guessing some people have not registered.

You can register here! 

 

[lorenadealejand]

Looking forward to seeing everyone tomorrow!! 

[engstewart]

Thank you for the user group meeting- I found it very enlightening. I was hoping to see a copy of the presentation from C&J re: the Service Portal. Any chance it could be posted out here? Thanks!