Houston SNUG
Is the Houston SNUG still active?
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Houston SNUG
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Forum Posts
Transform Risk into Resilience: Join Our ServiceNow Webinar on 12/4
Join us for an in-depth session focused on how energy organizations can streamline risk management and accelerate remediation through integrated value streams. Discover how Field Service Management, AI-driven risk resilience, and Operational Technolo...
How to make it so that Group Managers can Add/Remove Group Members
Currently working on making so that Group Managers can Add/Remove Group Members for only the groups they are managers for. I followed the directions from How to configure Group Members (sys_user_grmember) edit capability, so that only the Group Manag...
Looking for Experience with zBoots (going back to Out of the Box)
Hello! I attended the SNUG meeting at Shell in 2023, where Shell also presented, and I found the session really insightful. I’m particularly interested in learning more about the approach to planning the business case and the decision to return to o...
Winter 2024/25
Hello all, Are there any plans or interest in getting a SNUG together in the near future? Does anyone from the group get together regularly outside of the official SNUGs? John
Trainnig
Where do you search for existing content in the Community?
Houston, Texas next SNUG event?
Good day! When is the next Houston, Texas SNUG event? Thank you.
App Engine Studio Workshop
This page lists App Engine Studio workshops available, and it had a Houston one tentative for March to May with no specific date set yet, but now Houston has been removed. I was hoping to attend, so is there any chance of it coming back? https://you...
How can I create scheduled Requests or Tasks?
Hi, I am interested in creating scheduled Requests or Tasks to come out once a week/month/quarter/year on certain dates/times and to be routed to certain assignment groups. Is there a way I can do this without any programming? Thanks!
How do I add an emoji to Survey or Assessment?
I presented the new Istanbul Survey Designer, there was a question about how to add an emoji response.
Are Automated Test Framework tests and results preserved in a Clone?
I presented the new Istanbul ATF at the Houston Feb 2017 SNUG meeting and was asked if the tests and results are preserved in a clone.
Resolved! Can a user with user_admin role add new ITIL users?
Good Morning! I am trying to find a role that will suit many departments within our governance allowing them to manage their employee base within servicenow without having to go through our department. We are trying to give them control over their us...
PowerPoint: The Service Now Service Map Planner
I have attached the PowerPoint presentation about the Service Map Planner from the February 2017 SNUG.
User login dates and times
Can anyone tell me how I can report on a user's time logged into servicenow? I had a contractor doing work and his invoice does not add up with the days. I did go into the user record right clicked on the bar went to history and calendar, but it ...
