Currently working on making so that Group Managers can Add/Remove Group Members for only the groups they are managers for. I followed the directions from How to configure Group Members (sys_user_grmember) edit capability, so that only the Group Manag...
Hello! I attended the SNUG meeting at Shell in 2023, where Shell also presented, and I found the session really insightful. I’m particularly interested in learning more about the approach to planning the business case and the decision to return to o...
Hello all, Are there any plans or interest in getting a SNUG together in the near future? Does anyone from the group get together regularly outside of the official SNUGs? John
Where do you search for existing content in the Community?
Good day! When is the next Houston, Texas SNUG event? Thank you.
This page lists App Engine Studio workshops available, and it had a Houston one tentative for March to May with no specific date set yet, but now Houston has been removed. I was hoping to attend, so is there any chance of it coming back? https://you...
Hi, I am interested in creating scheduled Requests or Tasks to come out once a week/month/quarter/year on certain dates/times and to be routed to certain assignment groups. Is there a way I can do this without any programming? Thanks!
I presented the new Istanbul Survey Designer, there was a question about how to add an emoji response.
I presented the new Istanbul ATF at the Houston Feb 2017 SNUG meeting and was asked if the tests and results are preserved in a clone.
Good Morning! I am trying to find a role that will suit many departments within our governance allowing them to manage their employee base within servicenow without having to go through our department. We are trying to give them control over their us...
I have attached the PowerPoint presentation about the Service Map Planner from the February 2017 SNUG.
Can anyone tell me how I can report on a user's time logged into servicenow? I had a contractor doing work and his invoice does not add up with the days. I did go into the user record right clicked on the bar went to history and calendar, but it ...
We are having an issue with one specific user being unable to view the top portion of the Change form. It is only on the Change, and so far only seems to be happening to this one person. Has anyone else had something similar? If you look carefu...
How do we link related tickets?.Also need steps tocreate a problem from Incident, Request from Incident and ProblemRelease from problem / Request Change from Incident / Problem / Request and Release
