How do I add an emoji to Survey or Assessment?

mary_lindell
ServiceNow Employee
ServiceNow Employee

I presented the new Istanbul Survey Designer, there was a question about how to add an emoji response.

17 REPLIES 17

mary_lindell
ServiceNow Employee
ServiceNow Employee

Here are instructions on how to add an Emoji response to a Survey/Assessment question.



1. Download emoji files to your computer or accessible file location


2. In the Survey Designer, drag the "Image Scale" control to the canvas.


3. From the control properties, scroll down to the "Image Choices" section.


4. Select the ">" icon to view the expanded properties for each response.


survey-emoji-1.jpg


5. In the expanded properties, upload the appropriate emoji file for each response.


survey-emoji-2.jpg



In preview you will see each of the emoji responses listed horizontally along with the text from the Question property. Each Emoji and text acts like a button selection.


survey-emoji-4.jpg


Can you now also add these to the mail notification i.e. allowing users to simply click a smiley rather than first having to click on the link to the survey and than clicking the smiley?


Hello,



Were you able to implement this functionality (clicking emoji in the e-mail directly). Is this feature available in any of the releases?



Thank you,


Mihai Kiss


SNProTips has a great article on creating custom URL for each approval. It is very straight forward and they even provide templates. Check it out.



https://snprotips.com/blog/2016/1/29/approve-or-reject-with-a-single-click