ServiceNow first released Employee Document Management in our London release in late 2018 - our customers were excited at the ability to centralise employee documents against a single employee profile. This enabled simplicity of managing critical documents as it related to an employee, with automated retention policies, stringent security and the ability to purge documents after a specified period of time.
But what happens to those existing digital documents you may have captured in another HCM or 3rd party cloud tool, prior to deploying EDM? With our Madrid release, we added functionality to bulk import existing digital documents stored in a 3rd party cloud solution or local file system.
ServiceNow recommends reviewing our Ask the Experts Webinar lead by our Employee Service Delivery Product Management team. They walk through the purpose of the Bulk Import capability as well as the key technical components.
You will also find a technical configuration guide attached to this article, that can guide your use of this functionality. Lastly, don't forget to visit our Docs site where there is further information on how to effectively leverage and configure the Bulk Import functionality.
