Sandeep Rajput
Tera Patron
Tera Patron

Today came across another interesting question where the questioner wanted to hide the Activities tab on HR Task. He mistook Standard Ticket Configuration with the configuration of tabs shown on HR Task details inside the Task/To-Dos tab on HRM Ticket page.

 

HRC0000711 - Employee Center.jpeg

 

In order to hide the tabs of HR Task, you need to apply the following changes.

1. Navigate to HRM Task AHC Widgets available inside Service Portal >> Widgets

2. Set the application scope to Employee Center Core

3. Navigate to Client Controller

4. On line number 50 set display:false; 

Refresh the page and check Activity tab should no longer be visible.

 

Screenshot 2023-10-04 at 7.56.12 PM.pngScreenshot 2023-10-04 at 7.59.11 PM.png

 

Caution: Please be informed that this is going to be a customisation in an OOTB widget which might get skipped during upgrade. Please apply this change if it is absolutely necessary.

 

Hope this helps

Comments
Bhavani3
Tera Contributor

Hi Sandeep,

 

Similar kind of issue i am facing for some user cannot able to see HR Service name and Openeded for User name in HR Task from portal.

Bhavani3_0-1721298990289.png

can i get any help from your side.

 

Thanks,

Bhavani

A4010
Tera Contributor

Hi @Sandeep Rajput ,

 

Can I exclude an HR Service while all others are hidden from the portal? I want to see just an HR service on the Activity Tab.

Thanks.

Version history
Last update:
‎10-04-2023 07:37 AM
Updated by:
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