How to hide Activity tab in HR tasks in Service portal

rvgr
Tera Contributor

Hello,

I try to hide the activity tab for HR Task for the Onboarding
I tried from "Standard Ticket configuration" for the 3 tables below, with "answer = false, or other conditions" for activity, in the visible script but nothing works.
- sn_hr_core_task (new creation)
- sn_hr_le_case
- sn_hr_core_case

The printscreen is from my PDI

Appreciate your help in advance.

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@rvgr I tried to reproduce the same issue and after viewing the attached screenshot, I realised you are trying to handle configuration of HR Task tabs via standard ticket configuration for HR Case.

 

HRC0000711 - Employee Center.jpeg

 

In order to hide the tabs of HR Task, you need to apply the following changes.

1. Navigate to HRM Task AHC Widgets available inside Service Portal >> Widgets

2. Set the application scope to Employee Center Core

3. Navigate to Client Controller

4. On line number 50 set display:false; 

Refresh the page and check Activity tab should no longer be visible.

 

Screenshot 2023-10-04 at 7.56.12 PM.pngScreenshot 2023-10-04 at 7.59.11 PM.png

 

Caution: Please be informed that this is going to be a customisation in an OOTB widget which might get skipped during upgrade. Please apply this change if it is absolutely necessary.

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3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@rvgr I tried to reproduce the same issue and after viewing the attached screenshot, I realised you are trying to handle configuration of HR Task tabs via standard ticket configuration for HR Case.

 

HRC0000711 - Employee Center.jpeg

 

In order to hide the tabs of HR Task, you need to apply the following changes.

1. Navigate to HRM Task AHC Widgets available inside Service Portal >> Widgets

2. Set the application scope to Employee Center Core

3. Navigate to Client Controller

4. On line number 50 set display:false; 

Refresh the page and check Activity tab should no longer be visible.

 

Screenshot 2023-10-04 at 7.56.12 PM.pngScreenshot 2023-10-04 at 7.59.11 PM.png

 

Caution: Please be informed that this is going to be a customisation in an OOTB widget which might get skipped during upgrade. Please apply this change if it is absolutely necessary.

Thanks a lot Sandeep!

Hi @Sandeep Rajput  - I'm able to display the Details and Activity tab for Request and HR Approvals, but I configured Change and Knowledge Todos Approvals separately but these 2 tabs are not visible, how to show those ? Is there any way to show ? If I create a separate widgets for this then I should include anywhere?