By default, “Add to Cart” and “Add to Wish List” options are available in the Service Portal but not in Employee Center. If you want employees to add catalog items to their cart or save them for later, you need to enable these features manually.
✅ Here’s how you can do it: 1️⃣ Navigate to All > Service Portal > Portals
2️⃣ Search for and select Employee Center
3️⃣ Open the portal record and click Preview this record
4️⃣ Set enable_cart and enable_wishlist to True
5️⃣ Click Update
🎯 Result: Employees can now use Shopping Cart and Wish List options in Employee Center for a better user experience.
👉 Have you enabled these options in your Employee Center? Share your experience in the comments!
Thanks & Regards ,
Supriya Waghmode |ServiceNow Rising Star 2025 🌟
