Hi Friends. We have created this Success Recipe that walks through the steps to configure your Email Client Templates to allow the Now Assist Email Reply Recommendation to be used without overwriting the email template branding. Your formatting of the Email template branding may be different, but you can adjust for your formatting. Here are the steps to retain your branding when using the Email Reply Recommendation Skill:
1. Open your Email Client Template. In this example I am using a modification to the out of the box Email Client Template for Talent Management cases where I have branded the template. In the email body I have a table where there is a banner in the first row, empty in the second row, and a website in the third row. For this example, the middle row will be used for the email reply recommendation text.
2. Click Source Code Icon 
3. In the middle row, I have inserted the value class="ec-err-email-body"
Note: Your source code may be different so may require entry of the text in a different area based on your branding.
4. Save your Email Client Template.
5. Next the Email Template Branding Details record will be created. In the application navigator, type: sys_email_template_branding_details.LIST then press the Enter key.
6. Click the New button to create a new record.
7. In the Email Body Class Name field, type ec-err-email-body
8. Select your Email Client Template that was modified in step 1. In my example I am using the hr_talentManagementComposeEmail template.
9. Click the Submit button to save the record.
10. Test your work.
