Activity Mapping with Custom Script - does this ever work?

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02-18-2022 12:58 PM
Hi all,
Has anyone gotten an activity mapping custom script to work?
For example,
Mapping from lifecycle table using a custom script, mapping to HR task table rich description field.
Even a simple
return "hello";
does not do anything. We tried with html tags, parent case values, everything... nothing shows up in the description.
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02-20-2022 07:52 AM
Hi Daria,
instead of making a new one, you might be able to see how an existing Activity Mapping with Custom Script work.
I would also add a lot of gs.error('msg') and see where the system is getting stuck.
so maybe some print statements in the Custom Script,
some print statements before the scripts trigger
some print statements after the script triggers
please mark this helpful if this troubleshooting has helped

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02-23-2022 05:15 AM
Hi,
Do you have an example of an existing activity mapping with custom script? I do not see any out of the box.
Edit: Putting log statements in the script also does not do anything.
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03-28-2022 06:49 AM
Hi Daria,
Same issue.
Were you able to make custom script work?
Thanks