Add UI action to Workspace Case creation form?

rafas_10
Tera Guru

Hi everyone, 

 

I hope you are doing well. 

 

I wanted to customize a little bit the case creation page on HR Agent Workspace and I wanted to add a UI action (a button) there. It there any way to do so in UI builder or what is the other approach?

 

Thank you!

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@rafas_10 

You are using legacy hr workspace and ServiceNow already has HR Agent Workspace based on configurable workspace.

The content comes from this UI page "case_creation" in platform

I won't recommend adding button to that OOTB page

AnkurBawiskar_0-1744102610890.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@rafas_10 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader